Scaling Batavia’s Digital Product Store with Automation
Helping Batavia automate product delivery and customer workflows so their digital store can handle more sales with less manual work.
year
2026
industry
E-commerce
Services
Campaign Data Tracking
Content Operations System
AI Workflow Automation
CHALLENGES
“Our team was spending more time coordinating workflows, following up on tasks, and compiling reports than focusing on strategy and creative execution.”
OUR APPROACH
Designing an Automated System for Digital Product Delivery
We built a system that connects Batavia’s checkout system, file delivery, and customer email workflows.
When a customer purchases a product, the system automatically sends secure download access, onboarding instructions, and follow up emails. The team can also track product sales and customer activity from one central dashboard.
THE RESULTS
Faster Product Delivery and More Scalable Sales Operations
With automation in place, Batavia can sell more digital products without increasing manual work.
22+
hours saved weekly
2.4x
more repeat purchases
Scaling Mandala’s E Commerce Operations with Automation
Helping Mandala automate order processing and customer workflows to handle more sales without increasing operational workload.
year
2026
industry
E-commerce
Services
Campaign Data Tracking
Content Operations System
AI Workflow Automation
CHALLENGES
“Our team was spending more time coordinating workflows, following up on tasks, and compiling reports than focusing on strategy and creative execution.”
OUR APPROACH
Building an Automated System for E Commerce Operations
We created a system that connects Mandala’s online store, order management, and customer communication into one automated workflow.
When a customer places an order, the system automatically updates inventory, notifies the fulfillment team, and sends confirmation messages to customers. This removed repetitive manual steps and made the process much more reliable.
THE RESULTS
Faster Order Processing and More Scalable Operations
With automation in place, Mandala was able to manage a growing number of orders while keeping operations simple and organized.
45%
faster order processing
2x
FASTER NOTIFICATIONS
Sanjaya helped us restructure our entire sales workflow. What used to require manual coordination across multiple tools is now automated and measurable.
Sinta Widjaja
Founder of Mandala